We are solicitors who can claim compensation for shoppers that have injured a knee or ankle after slipping in a supermarket. Catherine Smith introduces our no win no fee service in this short video.

Read about our client who sued a supermarket for torn knee ligaments after slipping below, or use our free legal advice service opposite to ask us can I sue for injuring my knee in a supermarket?


Shopper Injures Knee After Slipping In Supermarket

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Case Study - Mrs Owen


Mrs Owen was out shopping with her granddaughter when she slipped and fell on a spillage in the frozen goods aisle. She was in considerable pain and could not get up, so her granddaughter called for assistance. Supermarket staff came to help, called an ambulance, and the supervisor recorded the incident in the supermarket’s accident book. Mrs Owen was taken to hospital where it was found that she had torn ligaments in one knee, and had sustained further soft tissue damage in her ankle. Mrs Owen was discharged the following day, but is still experiencing mobility difficulties 3 months later, and her doctors say that a residual weakness in her knee is likely to affect her for life.

Our Legal Advice


Mrs Owen contacted Bartletts Solicitors for advice on making a claim for compensation against the supermarket. We advised her to proceed with a claim, on the basis that, whatever the cause of the spillage, the supermarket aisle had been slippery at the time, and it was reasonably foreseeable that a customer could slip and injure themselves. Because the accident had been recorded by the supermarket at the time, there was little doubt as to the circumstances. The supermarket chain accepted liability for the accident, and Mrs Owen received £6,500 compensation for her injuries.

Find Out More About: Claiming Compensation For Supermarket Accidents

Bartletts Solicitors are specialists in supermarket accident compensation claims. You can claim damages for pain and suffering, as well as any expenses related to your injury, including the cost of medical treatment. We work on a no win no fee basis meaning if you win your case you keep 100% of damages awarded, and if you lose you do not pay a penny.



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