We can claim compensation for bank staff and bank clients injured at a branch. Catherine Smith introduces our no win no fee service in this short video.

Read about our client, who obtained compensation for slipping at the entrance to a bank below, or use our free legal advice service opposite to ask how can I claim compensation for slipping at a bank branch?

Customer Sues Bank For Slipping On Wet Floor

Case Study - Ms Wilson

Ms Wilson was visiting the bank with her daughter, when she slipped and fell near to the entrance to the branch. Ms Wilson landed awkwardly, badly spraining her wrist, and dislocating two fingers. It later emerged that a previous customer had spilled a drink on the floor, and this had recently been cleaned up by a member of the bank’s staff. Unfortunately he had failed to dry the floor properly, and the residue of cleaning fluid and water was what caused Ms Wilson to slip and injure herself. Ms Wilson’s wrist and finger injuries were attended to at hospital, and she did not make a full recovery for over three months, during which time she was undergoing regular physiotherapy sessions.

Our Legal Advice

Ms Wilson contacted Bartletts Solicitors for legal advice, and later decided to proceed with a compensation claim against the bank. We wrote to them, arguing that the floor had been in a slippery and dangerous state on the day in question, and this had directly caused Ms Wilson’s accident. The member of staff who cleaned up the spillage should have ensured that the floor was dried properly before allowing customers to walk on it, as it was otherwise reasonably foreseeable that someone would slip and injure themselves. The bank had a legal duty to provide a safe premises for their visitors, and in this instance they had failed to do so. After liability for the accident was established, Ms Wilson received £4,750 in compensation for her injuries. You can meet our team of personal injury lawyers at Meet The Team or read more about our No Win No Fee service.

Find Out More About: Claiming Compensation Using A No Win No Fee Agreement

Bartletts Solicitors are specialists in public liability personal injury compensation claims. You can claim damages for pain and suffering, as well as any expenses related to your injury, including the cost of medical treatment. We work on a no win no fee basis meaning if you win your case you keep 100% of damages awarded, and if you lose you do not pay a penny.