We are personal injury solicitors specialising in claiming compensation for clients injured in DIY store accidents. Catherine Smith has experience with all types of claims, and introduces our services in this short video.

Read more about accidents in DIY stores below, or use our free legal advice service opposite to ask us a question or to get started making a claim.

Compensation For DIY Store Accidents

DIY Store Accidents & Injuries

DIY has been described as the nation's favourite obsession, and there are accordingly thousands of DIY stores and shops across the UK. While B&Q, Homebase, Focus and Wickes are the largest DIY retailers, there are also numerous smaller popular stores such as Robert Dyas and Topps Tiles. It is not surprising that accidents occur in DIY stores given their scale, and the number of potentially dangerous items that a piled high within them. Accidents in DIY stores normally involve a person being struck by a falling object, or a slip, trip and fall accident. Such accidents can cause head injuries, as well as fractures and dislocations of limbs. DIY retailers owe a duty of care to provide a safe environment for their visitors under the Occupiers Liability Act (1957). The shop itself or a member of staff may be negligent in performing their duties to protect visitors. Where this is the case an injured person may pursue a claim for compensation against the proprietors, who must have Public Liability Insurance to deal with such claims.

Typical Causes Of DIY Store Accidents

DIY materials and equipment are often heavy, sharp or awkwardly shaped. Where items such as paving blocks, metal bars or pieces of wood are left lying around in aisles they will often present a tripping hazard to shoppers. The same is true of product packaging, boxes and stock pallets. There is a further danger of customers being run into by the trolleys which staff use to transport stock around a store, especially when a trolley has been over-loaded. DIY materials are regularly piled high, and the fragile nature of products such as roof tiles can cause accidents where rows of stock have been poorly stacked. Other accidents in DIY stores are common to all larger shops, such as slips and falls on wet and uneven surfaces, or from spilt products such as glue. Accidents can take place both inside the store and in the car park. DIY stores must ensure they have an effective system for monitoring all spaces used by their visitors, and that they eliminate hazards as soon as they are identified.

DIY Store Accident Compensation Claims

Provided your claim relates to an accident in a DIY store that has taken place in the last three years, Bartletts Solicitors can represent you on a No Win No Fee basis. You are assured of keeping 100% of any compensation awarded, with no deductions. In the event that your compensation claim is successful our fees are paid by the losing party to the claim. The vast majority of the claims we take on are successful, and where they are not we will charge you nothing. If you win your case the DIY store's proprietors and their insurance company will pay all of your legal fees, and if you lose you will not pay a penny. You therefore face no cost or risk when bringing a compensation claim. Using a Solicitor is different to using a Claims Management Company because you are protected by the rules of the Solicitors Regulation Authority which govern firms of solicitors.

Bartletts have been protecting and supporting clients for 150 years and enjoy a reputation nationwide for trusted legal advice. We are specialists in DIY store accident compensation claims having successfully represented both injured customers and employees. Call us today on 0800 158 2454 for a free consultation regarding your case or to begin a claim. You can also contact us for free legal advice via our new Live Chat function below.

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