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We are personal injury solicitors specialising in claiming compensation for clients injured through no fault of their own. Catherine Smith has experience with all types of claims, and introduces our services in this short video.

Read more about Bartletts Solicitors below, or use our free legal advice service opposite to ask us a question or to get started making a claim.


Compensation For Coffee Shop Accidents & Injuries

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Coffee Shop Accidents & Injuries


The number of coffee shops in the UK has grown exponentially in the first decade of the 21st Century, as Britain rediscovers a craze for coffee that dates back to the 1700's. A visit to the local Starbucks or Costa Coffee has become an integral part of people's shopping trips, as well as business and leisure activities. Modern coffee shops offer a tranquil environment for people to meet friends, relax and use modern technology such as laptops and phones. There are over 11,000 coffee outlets in the UK, and over 4,000 of these are run by the major coffee brands. Costa Coffee and Starbucks are the two biggest coffee chains in the UK, with roughly 1,600 outlets between them. Costa Coffee is estimated to sell around 100 million cups of coffee in every year nationwide, while US giant Starbucks has over 100 coffee outlets in the City of London alone. Coffee shops normally offer a mixture of hot drinks and sandwich-style fast food which customers will often choose to take-away. Especially in business centres, customers are in a hurry and at peak times staff are over-worked. In this environment dangerous situations will arise, and a coffee shop's owners must ensure that all reasonable measures are taken to ensure the safety of visitors to their premises.

Typical Causes Of Coffee Shop Accidents


Accidents to coffee shop customers and staff may occur where items are spilled or discarded and surfaces become slippery. Serious injuries may result from slips and trips where a falling person hits a hard edge or spills hot coffee on themselves. Many of the major coffee shop brands use francisees to expand their market reach, and unless there is strict supervision of franchise operations, accidents may result from inexperienced management and the lack of central control. Staff at coffee shop outlets are often young, foreign and/or transitory, meaning that experienced shop managers are needed to ensure that safety procedures are consistently applied. Most importantly they must ensure that a regular and effective system of cleaning and inspection is in operation. Where hazards exist, such as a recently cleaned floor, warning signs should advise customers and impede access. Table furniture and wall fittings have also been known to collapse or fall in coffee shops causing injury to customers. The owner must ensure that their premises and contents are properly maintained as part of their duty of care to customers. They must also ensure that there are enough staff on duty to deal with potential hazards at all times.

Coffee Shop Accident Compensation Claims


Provided your claim relates to an accident in a coffee shop that has taken place in the last three years, Bartletts Solicitors can represent you on a No Win No Fee basis. You are assured of keeping 100% of any compensation awarded, with no deductions. In the event that your compensation claim is successful our fees are paid by the losing party to the claim. The vast majority of the claims we take on are successful, and where they are not we will charge you nothing. If you win your case the coffee chain's proprietors and their insurance company will pay all of your legal fees, and if you lose you will not pay a penny. You therefore face no cost or risk when bringing a compensation claim. Using a Solicitor is different to using a Claims Management Company because you are protected by the rules of the Solicitors Regulation Authority which govern firms of solicitors.

Bartletts have been protecting and supporting clients for 150 years and enjoy a reputation nationwide for trusted legal advice. We are specialists in coffee shop accident compensation claims having successfully represented both injured customers and employees. Call us today on 0800 158 2454 for a free consultation regarding your case or to begin a claim. You can also contact us for free legal advice via our new Live Chat function below.



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