We have solicitors with experience in claiming compensation for both passengers and bus drivers injured in bus accidents. Catherine Smith introduces our no win no fee bus accident compensation service in this video.

Read more about bus accidents below, or use our free legal advice service opposite to ask us can I claim if I have been injured on a bus?


Claiming Compensation For An Accident On A Bus

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Buses are a cheap, convenient and generally safe mode of transport for millions of UK commuters and members of the public. The size of most buses and coaches means that severe injuries from accidents are rare. Buses are however often crammed full of people, many of them standing and getting on and off at regular intervals. The majority of accidents are the result of driver error, causing passengers to lose their balance and fall. Bus companies owe a duty of care to their passengers, and are responsible for their vehicles being driven with reasonable care and skill. If a passenger is injured on a bus therefore, they will often be able to claim compensation from the bus operator.

Typical Causes Of Accidents On Buses:

  • Driver using excessive speed

  • Driver braking too hard or too late

  • Driver pulling away from stop too quickly

  • Driver swerving to avoid collision

  • Collisions with other vehicles

  • Collisions with obstacles in the road
  • Driver Error - Lack Of Concentration & Time Pressure


    When a bus driver is not paying attention they will often be forced to brake late and hard to avoid a collision. They may also be driving too fast, possibly to make up time on their route. When a bus brakes sharply, standing passengers may be thrown forward, striking other passengers, the back of seats (when they are sitting down), or onboard ticket machines. Passengers may also lose their balance and fall while climbing stairs to the upper level, otherwise a person may be injured if the bus pulls away while they are trying to board it or get off.

    Typical Injuries From Bus Accidents


    The most common form of injury among bus passengers is whiplash, where a sudden jerk over stretches and strains soft tissues in the neck. Whiplash may be the result of a driver turning a sharp corner too fast, or excessive acceleration or braking. On both buses and coaches, luggage on seats or in overhead compartments may be thrown around, striking and injuring passengers. Common injuries include cuts and bruises, particularly to the head, as passengers are struck by falling objects, collide with one another or fall onto hard surfaces in the bus. Elderly passengers especially may break bones in falls, as their bone structure is relatively weaker than the average adult.

    The Benefits Of Using A Firm Of No Win No Fee Solicitors

  • If you call us you can talk direct to the solicitor who will work on your case from start to finish.

  • We will not sell your case onto another company as we are solicitors, rather than a marketing or claims management company.

  • As solicitors we can offer you a genuine no win no fee service (you will not pay a penny win or lose).

  • Contact us using the enquiry form below for free confidential legal advice, or to get started making a claim.
  • Claiming Compensation From Bus Companies


    Hundreds of bus passengers are injured each year, through no fault of their own, and often the bus company will be legally liable. If the bus driver has exposed passengers to a foreseeable risk of injury, and injuries have occurred, the bus operator will be held legally responsible for the behaviour of its employee. It is important that injured passengers, or those with them, note the bus and route number, as well as the time of the accident. The bus ticket should be retained as proof of travel, and where possible witness details should be taken from fellow passengers. Compensation awards will reflect pain and suffering, as well as the financial implications of an injury, including loss of earnings and the cost of medical treatment.

    Find Out More About: What Information You Need To Make A Claim Against A Bus Company

    Bartletts Solicitors have lawyers with experience in claiming compensation from bus companies on behalf of both injured bus passengers and bus drivers. We offer no win no fee for bus accident compensation claims. This service enables you to keep 100% of the compensation awarded if you win, and if you lose you will not pay a penny.



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      Recent Case Studies

    • Claim For Personal Injury Against Transport For London
      Mrs M was travelling home on a London bus from the supermarket when she was injured in an accident. Witness statements from fellow passengers later concurred with Mrs M’s opinion, that the bus was being driven recklessly at the time of the accident in a residential zone.

    • Compensation For Passenger Thrown To Floor In A Bus Crash
      Ms Briggs caught the bus to her local town centre one morning, and was forced to stand on the lower deck as all the seats were taken. The bus driver was running late on the route, and according to Ms Briggs and other passengers was driving erratically.

    • Compensation For Passenger Injured In Minibus Accident
      We recently represented a client you was injured while under the care of the Probation Trust Service. He was sitting at the back of a minibus that was driving him, and 5 others, to a local park where they were due to carry out their community service.